Furu Mobile and Web Privacy Policy

Effective Date: 2025 October

At Furu, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and share your personal information through the Furu mobile application (“Furu”) and our official website.

1. Information We Collect

Furu may collect the following categories of user data:

Identity Information

Email address (required for account creation and communication)
Name and surname (optional)

Location Information

Collected only with your consent, used to personalize in-app content or services.

Payment Information

Processed by trusted third-party payment providers (e.g., Iyzico, Stripe).
Furu does not store or access your full payment details.

Profile Information

Profile photo (optional, uploaded at the user’s discretion).

Device and Technical Information

Device model, operating system, app version, and other technical identifiers (e.g., Advertising ID, Android ID).
This information may be collected automatically for analytics, app functionality, and fraud prevention.

Analytics and SDK Data

Furu uses third-party tools and SDKs (such as Branch.io, Firebase, and Google Analytics) to understand user engagement and improve app performance.
These SDKs may collect identifiers (e.g., Advertising ID, device information) to enable deep linking, referral tracking, or analytics.

2. How We Use the Information

We use the collected data to:

Provide and improve the app’s services and features
Manage user accounts and orders
Personalize the user experience
Provide customer support
Ensure compliance with legal obligations
Detect and prevent fraud or misuse

3. Data Sharing

We do not sell or rent your personal data.
We may share data only in the following cases:

Payment Providers: With payment processors (e.g., Iyzico, Stripe) during transactions
Service Providers: With hosting, analytics, and technical partners who support our operations (e.g., Branch.io, Firebase, Google Cloud)
Legal Requirements: With official authorities when required by law

All partners are required to process data securely and in accordance with applicable privacy regulations.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes stated in this policy or as required by law.
When you delete your account, your personal data will be permanently deleted or anonymized within a reasonable timeframe.

5. Data Security

We apply industry-standard technical and organizational security measures to protect your personal data.
All communication is encrypted (HTTPS/TLS), and stored data is maintained on secure servers.

6. User Rights

You have the right to:

Access the data we hold about you
Request correction or deletion of your data
Withdraw consent or object to processing
Request information about how your data is shared

You can contact us for these requests at [customerservice@furufururniture] or via our website [furufurniture.com].

7. Children’s Privacy

Furu does not knowingly collect personal information from children under the age of 13.
If you believe that your child has provided personal data to us, please contact us, and we will delete it immediately.

8. Third-Party SDKs and Data Transfers

Furu uses third-party SDKs, including but not limited to:

Branch.io: For deep linking and referral analytics (may collect Advertising ID, device information).
Firebase (Google): For crash reports and performance analytics.
Payment SDKs (Iyzico, Stripe): For secure transaction processing.

These third parties may process data outside your country of residence but are required to comply with applicable data protection laws (such as GDPR).

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
All updates will be posted within the app and on our website, with the effective date clearly stated.

Contact Us

If you have any questions or concerns about this Privacy Policy or data handling, please contact us at:
📧 customerservice@furufurniture.com
🌐 https://furu.com.tr